Terms of Use

Important – please read these terms carefully. By using the Service (as defined below), you agree that you have read, understood, accepted and agreed with the Terms of Use. You further agree to the representations made by yourself below. If you do not agree to or fall within the Terms of Use of the Service and wish to discontinue using the Service, please do not continue using the Application (as defined below) and the Service.


www.codezero.app (“Website”) and ZERO mobile application (“Application”) is a digital name card, social, and marketing platform (“Service”), created, established, provided and maintained by CODEZERO SDN BHD (Company No. 1247905-T) (“Company”).

In order to become an authorised user of the Service, you must:-

(a)Read the following terms and conditions which you must fully and unconditionally accept;

(b)Be at least 18 years old or older, and a resident of Malaysia

(c)List your correct country of origin in your Account (if you are not a Malaysian but are a resident of Malaysia);

(d)Subscribers (herein defined) may require separate and written application and may have their own terms and conditions for the Service;

(e)NOTE, that by registering online you will be deemed to have read, thoroughly understood, and fully and unconditionally accepted the following terms and conditions.

Online registration for the Service is provided in utmost good faith and belief in the User's (herein defined) identity. The Company accepts no responsibility or liability whatsoever if it is later shown that any such online registration was frivolous, vexatious or fraudulent, or done without your knowledge or consent.

Terms and Conditions

In this document which sets out the terms and conditions for the use of Service, the following words expressions and abbreviations shall have or bear the meanings assigned to them hereunder:-

(a)"Account Profile" means the location on the Website where you can, after logging in, view and manage your profile, including your personal information, Payment Method details, topping up your Account, and manage your Account settings including your notification preferences and API Access permissions.

(b)"Account" means a personal ZERO Account, set up in order for User (herein defined) to use the Service.

(c)"Company," "we," "us" or "our" means CODEZERO

(d)Business Days” means Monday through Friday, except on Federal public holidays in Kuala Lumpur.

(e)"Communications" means any Account or transaction information that the Company provides to you, including: any Policies you agree to, including updates to these Policies; annual disclosure; or any information we are required to make available to you in any form for any purposes and any information transmitted to you through the Service.

(f)"Days" means calendar days.

(g)"Information" means any Account information that you provide to us, including but not limited to personal information, financial information, or other information related to you.

(h)"Policy" or "Policies" means any Policy or other agreement between you and the Company that you entered into on the Website, or in connection with your use of the Services.

(i)"Service" means all services and any other features, technologies and/or functionalities offered by us on our mobile application and website.

(j)"User", “you” or “your” means the person using the Service having a registered account with the Company.

(k)Application” means the ZERO BrandCard™ mobile app

(l)Website” means www.codezero.app


The Service is a mobile application and website portal which has features including, but not limited to, a social platform to share personal stories and media, used to exchange and store contact details with another party, used to communicate with another user of The Service, used as a marketing platform to advertise and consume marketing messages, communication, and adverts, and as a database to store employee and CRM data. The Service is governed by these terms and conditions.

By registering to use the Service, you agree to follow the terms and conditions, to utilise the Service only for bona fide and lawful purposes permitted under the terms and conditions and to update your software and hardware if necessary to use the Service.

The Company shall have the right at any time to change or discontinue any aspect or feature, of the Service, including but not limited to, contents, hours of availability and software and hardware required for access and utilisation.


2.1In order to open and maintain an Account, you must provide us with correct and updated Information.

2.2It is your responsibility to keep your Information up to date so that the Company can communicate with you electronically. You understand and agree that if the Company sends you any form of Communications but you do not receive it due to your Information being incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive Communications, the Company will be deemed to have effectively provided and delivered the Communications . Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add the Company to your email address book so that you will be able to view the Communications.

2.3You can update your Information at any time by logging into the Application and Website.

2.4By registering to use the Service, you also agree that any and all disclosures and Communications regarding the Service between you and us, including matters covered in these terms and conditions, may be made electronically, including in our case, by posting in the Application and to the Website in accordance with applicable law. Any electronic disclosure or Communications we make by posting in the Application and Website shall be deemed as made when posted by us without first referring to You.

2.5You authorise the Company, directly or through third parties, to make any inquiries we consider necessary to validate your identity. This may include asking you for further Information or documentation, requiring you to provide your company registration number or national identification card number, requiring you to take steps to confirm ownership of your phone number, email address or financial instruments, by ordering a credit report or verifying your Information against third party databases or through other sources.

2.6If your credit card number or expiration date changes, you are required to update the Information to ensure continuous uninterrupted usage of the Service.

3.In Case of Errors or Questions about the Service

3.1All questions about transactions made with the Service must be directed to us. We are responsible for the Service, answering queries regarding the Service and resolving any errors in transactions made with the Service.

3.2Questions about payments made through the Service can be directed to the Company by telephone or via email as follows:

Telephone : 603 - 7652 2808

E-mail  : [email protected]


Our Liability:

4.1At all times, we will not be liable:

(a)If the failure is caused by an act or omission of someone other than us, such as (for example) your provider of telecommunications services, Internet access or computer equipment or software;

(b)If circumstances beyond our control (such as, a fire, flood or other natural disaster, war, riot, strike, act of civil or military authority, equipment failure, computer virus, or failure or interruption of electrical, telecommunications or other utility services) interfere with the Service, despite reasonable precautions that we have taken;

(c)If your Account is subject to legal process or other restriction on access;

(d)If you do not comply with the requirements of the terms and conditions herein;

(e)If you had an opportunity to avoid or reduce any such losses or damages and failed to do so.

Your Liability:

4.2You are responsible for all liability incurred by the Company or a third party caused by or arising out of your breach of these terms and conditions, and/or your use of the Service. You agree to reimburse the Company or a third party for any and all such liability.

4.3Any instructions given by you on your Account (whether verbal or in writing) once you have been authenticated will be relied on by the Company. The Company will not be liable for any loss or damage you or anyone else suffers where the Company acts on those instructions in good faith.

4.4If the Company, in its sole discretion, believes that you may have engaged in any illegal activities, we may take various actions to protect the Company, Affiliates, other third parties or you from fines, penalties and any other liability. The actions we may take include but are not limited to the following:

(a)We may close, suspend, or limit your access to your Account or the Service;

(b)We may refuse to provide the Service to you now and in the future; and

(c)We may hold your funds for a period of time reasonably needed to protect against the risk of liability to the Company or a third party, or if we believe that you may be engaging in potentially fraudulent or suspicious activity and/or transactions.

4.5The Company, in its sole discretion, reserves the right to terminate these terms and conditions and/or access to the Service for any reason and at any time. If we limit access to your Account, including through a Reserve or hold, we will provide you with notice of our actions, and the opportunity to request restoration of access if, in our sole discretion, we deem it appropriate. Further, you acknowledge that the Company’s decision to take certain actions, including limiting access to your Account, placing holds or imposing Reserves, may be based on confidential criteria that is essential to our management of risk, the security of your Account and the Company system. You agree that the Company is under no obligation to disclose the details of its risk management or its security procedures to you.


We do not charge you any fees for the Service.

6.Privacy of Information

You acknowledge that the Company will receive certain of your private and confidential Information in connection with your use of the Service. However the Company undertakes that it will not rent, sell or otherwise make available to any third party for any reason whatsoever any of your private and confidential information or any information that personally identifies you other than to provide the Service or to comply with applicable laws or regulations, or court orders or unless you otherwise expressly agree.

7.Governing Laws

This provision maintenance and use of the Service shall be governed by the law of Malaysia. Parties submit to the exclusive jurisdiction of the Malaysian courts.


The terms and conditions herein may be added to, deleted or amended by the Company at its sole discretion at any time. You will be deemed to have had notice of any such additions, deletions or amendments upon the posting thereof on the Website. If you do not agree with any such additions, deletions or amendments, you may terminate your subscription to the Service in the manner provided below. If you do not do so and continue to use the Service then you shall be deemed to have agreed to the additions, deletions or amendments.

9.Termination of Service

9.1You may close your Account at any time by unsubscribing to Service by closing your Account.

9.2We offer no refunds for purchases of any services or subscriptions.

9.3You may not evade an investigation by closing your Account. If you close your Account while we are conducting an investigation, we may hold your funds to protect the Company, Affiliates or any third party against the risk of reversals, chargebacks, claims, fees, fines, penalties and other liability. You will remain liable for all obligations related to your Account even after the Account is closed.


No delays or omission by us in exercising any rights or remedies provided herein will impair such right or remedy or be construed as waiver of any such right or remedy. If we exercise any right or remedy, in whole or in part, that exercise will not prevent us from any further or future exercise of such right or remedy or any other right or remedy. No waiver will be valid unless in writing signed by us.


Sections headings are included herein for convenience and reference only.